Good To Know: Ticket Refund Policy

The good news is, you’re entitled to a refund/ticket exchange if rain cancels the match – so you can buy your tickets in advance with confidence.

If play is restricted to 9.5 overs or less and no result is obtained, then you will be entitled to a full refund on your ticket or the right to use it for any other Birmingham Bears Vitality Blast group match at Edgbaston Stadium during the same season.

This policy applies to paid-for match tickets only, and applies to Early Bird tickets, online tickets as well as on the day tickets. A refund is not available for complimentary tickets.

Exchange Tickets

To exchange your ticket(s) for another Birmingham Bears Vitality Blast group match, please bring your ticket with you to the club shop prior to the fixture or we will exchange your ticket(s) at the gate on the day of the game. For any queries please call 0121 369 1994 (option 2) or email us on tickets@edgbaston.com.

To Claim A Refund

To claim your refund simply send your ticket(s), with the name of the payee, address, postcode and email in block capitals to REFUND POLICY , Warwickshire County Cricket Club, Edgbaston Road, Edgbaston, Birmingham, B5 7QU or bring your ticket to the club shop.

You must claim within 28 days of the date of the match. Please note, no refunds will be issued on the day of the rain affected fixture. Please allow 60 days from receipt of claim for us to process your refund.

Season Pass Holders

All Birmingham Bears Season Pass holders have the option to claim an extra ticket for any remaining Vitality Blast home group game, or claim a ticket to any remaining home Specsavers County Championship fixture.

To claim an extra ticket, Season Pass holders must make the claim in person at the Ticket Office or call our Ticket Hotline and reference the Season Pass number on the reverse of the Season Pass card.

Car Parking

Please be advised that car parking is non-refundable and all future car parking bookings must be made in advance of the fixture customers are attending.

Any questions?

Customers who are still unclear about our refund policy and would like some future assistance should contact us at tickets@edgbaston.com or call us on 0121 369 1994 (option 2).

See Full Policy Here